IT consulting services for small business, in plain terms
IT consulting for a small business means having someone who knows how your email, files, website, servers and business software fit together, sets them up correctly, and fixes them when they break. Most businesses without an IT department collect tools over the years until nobody knows who has admin access or where the backups are.
We sort that out. Intelligent Solutions Tech has handled IT setup and support for small and mid-sized businesses in the United States, Canada, the United Kingdom, Europe and Australia since 2018. We work remotely, document everything we touch, and hand you the admin credentials.
The work usually starts with a review of what you have, who has access to it and what it costs you each month.
What we handle
Google Workspace setup
Domain verification, user accounts, shared drives, groups, email routing, SPF, DKIM and DMARC records, and migration from old email providers.
Microsoft 365 setup
Exchange Online, Teams, SharePoint and OneDrive configured with sensible permissions, security defaults and multi-factor authentication.
Cloud hosting and server management
Setup and upkeep of servers on AWS, Google Cloud, DigitalOcean or managed hosts, including backups, SSL certificates, updates and uptime monitoring.
Website security hardening
Firewall rules, login protection, plugin and theme updates, file permissions, Cloudflare setup and least-privilege admin accounts for WordPress and other sites.
Malware cleanup
Removal of injected code, spam pages and backdoors from hacked sites, followed by blacklist removal requests and a review in Google Search Console.
Digital process changes
Moving paper forms, email chains and spreadsheets into shared systems, CRMs and automated workflows your team will actually use.
How an IT consulting project runs
- Systems review We list your accounts, domains, licenses, hosting, devices policy and backups, and note who has admin access to each.
- Written findings and proposal You get a short report of risks and quick wins, plus a fixed scope and price for the fixes and any ongoing support.
- Changes in stages We make changes in planned windows, starting with security and backups. You approve each stage before we move on.
- Documentation Every account, setting and credential location is written down in a handbook your team owns.
- Ongoing monitoring On a support plan, we watch uptime, updates and security alerts, with a report every two weeks.
From IT setup to automated workflows
Once the basics are stable, the next question is usually which manual work can go. A shared inbox that someone sorts by hand, invoices typed from PDFs, weekly reports built by hand in spreadsheets. Those are good candidates for AI workflow automation, and the automation ROI calculator shows what a given process costs you now.
If you’re not sure where to start, our AI automation consulting service maps your processes and ranks them by time saved and effort to build.
When the answer is new software, we can set up a CRM, connect your tools through integrations and APIs, or rebuild your website.
Signs it’s time to bring in IT help
- A former employee still has access to company email or files
- Nobody’s sure when the website was last backed up
- Staff use personal Gmail or Dropbox for work documents
- Your emails land in clients’ spam folders
- Your website has been flagged or redirected to spam pages
- You pay for software licenses nobody uses
Typical IT consulting projects
Moving off a personal email setup
A firm running on Gmail addresses and a shared password sheet moves to Google Workspace or Microsoft 365 with proper accounts, shared drives and two-factor logins.
Fixing email deliverability
Invoices and quotes stop landing in spam once SPF, DKIM and DMARC are set up correctly for every service that sends mail as your domain.
Recovering a hacked website
A WordPress site redirecting visitors to spam is cleaned, patched, moved to better hosting and put on a monthly website maintenance plan.
Cutting software waste
A license review finds overlapping tools and unused seats, and we consolidate onto fewer systems that your staff actually log into.
Questions we get about IT consulting for small business
Do you provide on-site IT support?
No. All our work is remote, covering cloud systems, email, hosting, websites and software. For hardware repairs or office networking you’ll need a local technician, and we’re happy to brief them.
Should we use Google Workspace or Microsoft 365?
Google Workspace is simpler and suits teams that work mostly in the browser. Microsoft 365 suits teams that rely on desktop Office apps or need tighter device management. We’ll recommend one after looking at how your team works.
Our website was hacked. How fast can you help?
Contact us by phone or WhatsApp on +92 316 4634400 and we’ll review it the same day where possible. Cleanup includes removing malicious code, closing the entry point, requesting blacklist removal and hardening the site.
How is IT consulting priced?
It’s priced after a free review. One-off projects get a fixed scope and price, and ongoing support is a fixed monthly amount set in the proposal.
Will we keep admin access to everything?
Yes. Accounts are registered to your business, and we document every credential location so you’re never locked out if you change providers.